Sample Customer Service Representative Cover Letter

Andrew L. Polo
4565 Ashmor Drive. Brainerd, MN 56401
Phone: 218-232-1318. Email Address: polo345@aol.com

September 16, 2010

Mr. Julian S. Vaughn
Manager Employee Relations
ABC Inc. (USA)
700 W. Hwy 109
Shelton, WA 98504

Dear Mr. Vaughn

I am a highly sharp customer service professional with over three years of making customers delight through first-class customer service and support. Past proven successful track record of formulating winning customer service strategies to its strong implementation actually makes my candidacy strong. In fact fast paced career progression from that of junior customer service representative to the current capacity of representative itself demonstrates my skillfulness in furnishing excellence in customer service.

Few illustrated customer service professional skills are as follows:

• Politely answering telephone calls to direct mail planning and marketing of corporate sales is a result of my exceptional communication skills which is the key to survival in the cutting throat competition of today. Furthermore the very same skills has had also facilitated me to convert prospective customers into loyal ones.
• Furthermore complete familiarity with personal computer, adding machine, calculator, fax machine, printer and ACD phone system additionally makes my candidature strong for the advertised job description at careerjet.com
• In addition to it maintenance of fundamental office records both in the soft and hard copy has been actually my job responsibility handled so far. This together with the aforementioned skills provided for facilitating me exhibit highest customer service key performance indicators. It included greater number of requests resolved to minimized mean time to resolve a particular customer complaint.
• The sure-enough competence in has reality been accountable for the above specified rapid career advancement apart from enabling me positively contribute towards customer relationship building.
• Additionally commendable command over both English and Spanish further gives me an edge over other competitors of mine. Hence I am confident of taking care of diverse kinds of customers impressively.

Thus keeping in view the usefulness and suitability of my customer service knowledge coupled with extensive experience in customer relationship management, I am confident of furthering further your highest standards of best customer service deliverables. To discuss the very same qualification and suitability in details I am looking forward to meet you as per your convenience in the forthcoming week.

Of course you may contact me directly at any suitable hours. Thanks for kind consideration and time.

Sincerely
Andrew L. Polo