Customer Service Supervisor Cover Letter

Lester A. Pearson
2147 Jerry Toth Drive. Chuathbaluk, AK 99559
Phone: 907-467-8279. Email Address: pearson111@aol.com

September 16, 2010

Mr. Terrell C. Veliz
VP-HR
PQR Inc.
130 Commonwealth Avenue
Chestnut Hill, MA 03467

Dear Mr.  Veliz

As an adept professional with excellent customer service knowledge and illustrated strong customer service professionalism, I am seeking to associate myself with the organization that is well-known for offering the “best customer service you’ve ever received.” The scope of experience has been very diversifying so far including the fundamental customer service and support to being accountable for the individual and team performances meeting the benchmarking standards.

Key highlights of customer service professional profile apart from first class associate degree in management from PQR business school are as follows:

• I have had been developing subordinate staff through effective hiring, coaching, evaluative performance feedback and guidance thereby ensuring optimal team performance. Team orientation skills herein have been working for me to facilitate it.
• Moreover my cutting edge and feasible innovative ideas including customer communication strategies resulted multiple times in further standardizing the customer service key performance indicators apart from making the healthy working environment.
• The aforementioned recommendations further supported me in gaining the confidence of both the internal and external stakeholders of the business leading to strong internal customer relationship management plus customer relationship building.
• Furthermore the MS OFFICE proficiency additionally enables me to perform the different HR functions and responsibilities including accurate payroll administration. The very same hands on experience in handling different tasks of customer service leadership is further in complete line with the customer service supervisor job responsibilities as advertised at careers.com.

Thus given quick problem solving skills, customer relationship management, established customer retention and knowledge I am certain of fulfilling all the customer service responsibilities exceptionally well.  To discuss the suitability and extent of contribution that can be extended from my end look forward to meet you as per our mutual agreeableness and convenience.

Hence I’ll be calling next week to arrange an interview. Meanwhile for further information/reference you are more than welcome to contact me as per your suitable hours. Thank you for kind consideration and time.

Sincerely
Lester A. Pearson