Bank Customer Service Representative Cover Letter

Barbara K. Hanson
3105 Marshville Road. Middletown, NY 10940
Phone: 845-649-9479. Email Address: hanson123@gmail.com

September 16, 2010

Ms. Ashley B. Knight
Senior HR Manager
ABC Bank
Rt. 34 Box 110
Mooreland, OK 73952

Dear Ms. Knight,

With strong customer service orientation thereby unquestionably contributing towards increasing customer satisfaction leading to increased loyalty and expanded bottom line I am confident to exceed your expectations. The solid two years experience of furnishing excellent customer services is the result of few customer service skills which include but certainly not limit to:

• Exceptional customer communication skills including the desirable phone etiquette that have been working for me to generate 100% customer service satisfaction.
• The before mentioned positive results has had resulted in the rebranding of the customer service department leading to our recognition from that of mere support services to the one strengthening the company’s bottomline.
• Furthermore the very same distinguished communication skills together with customer service professionalism has had been facilitating me to build fruitful relationships with the customers apart from resolving queries.
• The so far professional experience also provided for extensive experience in response center as required by the advertised bank customer service representative job description at indeed.com.
• Moreover working in the telecom’s call center itself demonstrates my strong commitment to work in the non-traditional working schedule including holidays and weekends.

Thus if you are looking for the candidate with team-orientation and comprehensive experience in customer relationship management doubtlessly my candidacy deserves your kind consideration. To discuss the same suitableness in terms of qualification and experience I am looking forward to meet you as per your convenience and times. Hence I’ll be calling in next few days to arrange an interview in the long-term mutual beneficial interests. Of course until then for want of additional information including the references you are more than welcome to contact as per your suitability and suitable time.

Thank you for kind attention and time.

Sincerely
Barbara K. Hanson